Integrate Help Desk Authority with Password Self-Service

Password Self Service

Allow users to reset forgotten passwords and unlock accounts without contacting the Help Desk eliminating the biggest source of Help Desk traffic. Accommodating a wide range of organizational requirements and data security standards, organizations no longer have to sacrifice security to reduce IT Help Desk costs.

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Features

Self-Service

Offload the task of resetting passwords from Help Desk personnel to the end user via web interface and minimize users’ downtime by allowing them to reset their forgotten passwords prior to logon

Stay Secure

Avoid the need for kiosks or other insecure methods to unlock accounts and rely on secure authentication for each user with a personal Q&A profile

Flexible Deployment

Password Self-Service is very easy to install and simple to use, and it manages any number of Active Directory domains

Report Now

View and report on user activity

Customer Quote

"With such a widespread user community within the district, password resets were really costing our helpdesk personnel a lot of time. We streamlined our helpdesk by enabling our users to help themselves. Now the IT department has bandwidth to move forward on its bigger projects.”

- Sean Colt, IT Director, Manteca Unified School District