Scriptlogic Help Desk Software: Point, Click, Done
Products
Point, Click, Done software solutions for the help desk; helping you do more with less.
Help Desk Authority
Shorten the lifecycle of help desk issues with this powerful, yet easy-to-implement trouble ticket tracking solution. Eliminate issues from falling through the cracks, inventory and manage assets, automatically escalate issues, provide web self-service portal, take control of remote computers, and more.
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Desktop Authority Password Self-Service
Ease the burden of password reset related issues by allowin end-users to reset their own passwords and unlock accounts without contacting the help desk.
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Remote Support Center
Extend the reach of your help desk and reduce the cost of providing support to local and remote users with secure, centralized, web-based remote support and remote control; anytime management of computers on the LAN and across the Internet.
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Standard, Professional and
Enterprise - Compare Editions
Numerous customization options
Web and Windows interfaces
iPhone Client
Reduces IT staff intervention
Windows logon integration
Enforces password security
Sold seperately or as part of
Help Desk Authority Enterprise
Reduces help desk travel costs
Secure, instant anytime control
File transfer, chat, & more
Sold seperately or as part of
Help Desk Authority Enterprise
