Scriptlogic Help Desk Software: Point, Click, Done
Contact Us | 1-800-813-6415
Remote Support Center
If you support users that travel and work from home offices...
then you know how much more productive they would be, and how much faster you could resolve their issues if you could provide remote assistance over any Internet connection.
Secure, Instant, Remote Support
- Assist users no matter where they are. Fix problems no matter where the users are located:
- On the local network
- On a home computer
- Anywhere on the Internet
- Increase productivity of remote and travelling workers. Reduce remote user down time and accelerate help desk ticket closure
- Centralize remote support tools.
One place to remotely assist all computers on the LAN and across the Internet - Reduce help desk and travel costs. Why go to work when you can work from home.
Remote Support Center provides instant, anytime remote assistance of users, no matter where they are. Unlike other solutions which require you to sign up for an expensive hosted service, Remote Support Center is installed directly into your network so you have more control over your costs and your infrastructure. It also provides:
- Instant, anytime control of LAN and Internet computers from a web-based console
- Real-time availability display
- Bulk deployment
- Single-click user installation
- End-to-end Security facilitated through SSL encryption, administrator certificates, IP range control and access lists to ensure communication and control are secured, even in dual-firewall DMZ configurations
Available Features
- Remote control
- Remote command prompt
- File system explorer
- File transfer
- Chat
- Health and performance graphs
- Computer settings: virtual memory, shares, drivers, services, processes, open files, DLLs in use and more
Download a 30-day evaluation copy of Remote Support Center.
