Scriptlogic Help Desk Software: Point, Click, Done
Help Desk Management Simplified
Scriptlogic provides three easy help desk solutions for your company to tackle all your help desk needs. Effectively manage assign, and close help desk tickets with BridgeTrak. Help prevent and reduce calls with Password Self-Service. Respond to remote users through the web with Remote Management Gateway.
Learn more about Skills Based Assignment of issues, turning emails into trouble tickets, public and private knowledgebases, and more with a Free Help Desk Software Download or Test Drive.
Help Desk Software
Reduce the lifecycle of a help desk ticket through seamless trouble ticket tracking with BridgeTrakTM Help Desk Software!
- Windows and Web environments
- Customizable interface
- Knowledgebase
- End-user Web Portal
- Automatic Issues Escalation/Workflow
- Active Directory Integration
- Outlook Plug-In
Software Info, Download, Test Drive
Password Reset Software
Eliminate a major source of help desk issues, Password Reset Requests, with Desktop Authority's Password Self-ServiceTM
- Quick, easy password resets
- Seamless Windows integration
- Flexible password policies
- Flexible user identification
- Strong user authentication
- Email integration
- Comprehensive reporting
Remote Management Software
Provide remote support to end-users through remote computer access with Desktop Authority's Remote Management GatewayTM
- Connect via internet or intranet
- 4 Levels of Security
- End-users can keep working while technicians work
- Over 40 tools including remote control
